You have 30 days from the date of subscription to cancel your Premium Subscription.
IMPORTANT: Uninstalling the app on your device or deleting your account does not cancel your subscription. You must cancel the subscription using the steps described.
SUBSCRIPTIONS BOUGHT VIA THE APPLE APP STORE
Apple requires customers to cancel subscriptions through the Apple app store. To do so, go to iTunes to cancel your subscription.
You can also cancel by following these steps on your device:
If the subscription isn't listed, learn what to do if you can't view your subscription.
SUBSCRIPTIONS BOUGHT VIA GOOGLE PLAY
There are two ways to cancel an Android mobile subscription bought on Google Play:
- Open the Play Store app and select My Apps and search for the Subscriptions tab.
- Go to the Google Play store, select the "gear" icon on top of the right corner, and select My Orders/Abide.
Should you have any issues with cancellation, you can get in touch with Google Play Support for further help. You can also check the Google Play website for step-by-step instructions on managing subscriptions.
SUBSCRIPTIONS BOUGHT VIA STRIPE PAY
On your Abide app, go to your Settings > Manage Subscription > Cancel
WHAT HAPPENS AFTER YOU CANCEL?
After you cancel your subscription, you have access to the premium features for the remaining time of your premium subscription.
If you buy a monthly subscription on May 16th and cancel it on June 10th:
- You have premium access until June 16th.
If you buy a yearly subscription on May 16th and cancel it before the end of your year.
- You have premium access until May 16th the following year.
For additional assistance, please contact Customer Support.